Effective Date: 01 September 2023

At Aromatantra, we are committed to providing our customers with the highest quality aroma oils, essential oils, and other beauty-related products. We understand that sometimes things don’t go as planned, and if you receive a damaged product at the time of shipping, we will process a refund for you.

To return your order:

  1. Please contact us at contact@aromatantra.in or 91-9769056552 within 24 hours of delivery to request a return.
  2. We will require you to send us a photo of the damaged product.
  3. Once we have approved your return request, you will need to ship the product back to us at your own expense.
  4. Once we have received the returned product, we will inspect it and process your refund within 5 business days.

Please note:

  • We will only process refunds for products that are damaged at the time of shipping.
  • We will not process refunds for products that are damaged due to improper handling or storage.
  • We will not process refunds for products that are used or partially used.

We apologize for any inconvenience this may cause. We appreciate your understanding and cooperation.

Thank you for choosing Aromatantra!